Best Western Plus Santa Cecilia Pachuca

The room was huge and clean. The staff in reception was very kind. I had a lot of questions to figure out the bus and they were helpful and patient. A big shout out to Daniel. He took me to my room and it had a terrible odor. I was going to try to handle it. Daniel told me he would not put me in that room. He politely told me to wait and he came up shortly with a key to a different room. That was so thoughtful! The Wifi was good and that was helpful to me. It was an amazing value! The price was so low I could not believe it.

Location is OK, on a main street with quite some traffic, rooms on the site street to still a quites room. Breakfast is not included but several a la carte, with a good choice of options. rooms has a small fridge for beverages - ( no minibar service) still good and not often found in Pachuca.

Clean, convenient to centro. Very nice staff.

A wonderful staff. Very comfortable room .

Good staff , Supervisor very understanding